FAQ

📦 Orders & Shipping

How long does it take to process my order?
Orders are processed within 1–3 business days (Monday–Friday).

How long does shipping take?
Delivery usually takes 5–10 business days within the United States.

Will I receive a tracking number?
Yes, once your order is shipped, you will receive a tracking number via email.

Do you offer free shipping?
Shipping costs are calculated at checkout. Promotions may include free shipping.


🔄 Returns & Refunds

Can I return my order?
Yes, you can request a return within 30 days of delivery.

What items are not eligible for return?
Opened or used trading card packs and final sale items are non-refundable.

When will I receive my refund?
Refunds are processed within 5–10 business days after we receive and inspect the return.


❌ Order Changes & Cancellation

Can I cancel my order?
Orders can be canceled within 12 hours of placement.

Can I change my order after placing it?
Please contact us as soon as possible. Changes are not guaranteed after processing.


đź”’ Payments & Security

Is my payment secure?
Yes, all payments are processed through secure and encrypted systems.

What payment methods do you accept?
We accept major credit and debit cards (shown at checkout).


Contact Information

Business Name: Hobbiery
Email: nilssonmarryj@outlook.com
Phone: 2563307048
Address: 1200 Broadway apt 1309, Nashville, Tennessee, United States

Customer Support Hours:
Monday to Friday: 9:00 AM – 6:00 PM